**Groomy Shrooms Shipping Policy**

*Effective Date: 13 March 2013

Thank you for choosing Groomy Shrooms! We’re committed to delivering our high-quality products to your doorstep promptly and efficiently. Please read our Shipping Policy to understand how we handle shipments to the United States (USA) and Canada.

**Shipping Locations**

At Groomy Shrooms, we currently offer shipping to addresses within the United States and Canada. We are unable to ship to other international destinations at this time.

**Shipping Methods and Delivery Times**

We aim to process and ship orders as quickly as possible, typically within 1-3 business days from the date of your order. After processing, delivery times vary depending on your location and the shipping method selected during checkout. Please note that the estimated delivery times provided here are approximate and can be influenced by factors outside our control, such as customs delays and carrier issues.

– **United States (USA):** Estimated delivery times for standard shipping within the USA range from 3-5 business days.

– **Canada:** Estimated delivery times for standard shipping within Canada range from 2-5 business days.

**Shipping Fees**

Shipping fees are calculated during the checkout process based on the destination, shipping method, and the weight/size of the items in your order. Please review the shipping cost displayed at checkout for your specific order.

**Tracking Your Shipment**

Once your order ships, you will receive a shipping confirmation email containing a tracking number and a link to track your package’s progress. You can use this information to monitor the delivery status of your order.

**Shipping Restrictions**

Please be aware that certain products may be subject to shipping restrictions or regulations in specific regions. It is your responsibility to ensure that you comply with any applicable laws or regulations regarding the products you are ordering. If your order is refused or delayed due to these restrictions, Groomy Shrooms will not be held responsible.

**Refund Policy**

**Refund Eligibility**

We want you to be completely satisfied with your Groomy Shrooms purchase. If, for any reason, you are not satisfied with your order, please review our Refund Policy below.

To be eligible for a refund, please ensure that:

– You contact our customer support team at support@groomyshrooms.comwithin 7 days of receiving your order.

– The product is in its original, unopened packaging.

– The product is in the same condition as when it was received.

**Refund Process**

To request a refund, please follow these steps:

1. Contact our customer support team at support@groomyshrooms.com within 14 days of receiving your order. Please provide your order number and a detailed explanation of the reason for your refund request.

2. Our customer support team will review your request and, if eligible, provide you with instructions on how to return the product.

3. Ship the product back to us in its original, unopened packaging, following the return instructions provided by our customer support team.

4. Once we receive and inspect the returned product and confirm that it meets our refund criteria, we will process your refund.

**Refund Processing Time**

Refunds will be processed within 7 business days after we receive and approve your returned product. The refund will be issued to the original payment method used for the purchase.

**Shipping Costs for Returns**

Customers are responsible for all shipping costs associated with returning a product for a refund, except in cases where we made an error with your order.

**Contact Us**

If you have any questions or concerns regarding our Shipping or Refund Policy, please don’t hesitate to contact us at support@groomyshrooms.com We’re here to assist you and ensure your Groomy Shrooms experience is a positive one.